Giftcreator - (FAQ)
What is the delivery / shipping time?
What is the delivery / shipping time?
Once you place an order, the process of customization, printing and packaging starts immediately.
Your order is dispatched within 1–3 working days and delivery is completed within 5–7 working days, depending on your location and courier service.
Do you offer free shipping?
Do you offer free shipping?
Yes! We provide free shipping all across India for all orders.
Do you accept Cash on Delivery (COD)?
Do you accept Cash on Delivery (COD)?
Yes, COD is available on eligible orders.
⚠️ A ₹99 COD booking charge must be paid online to confirm your order.
The remaining amount is payable in cash at the time of delivery.
Is my personal data, photo, and information safe with Giftcreator™?
Is my personal data, photo, and information safe with Giftcreator™?
Yes, 100% ✅
Your personal data, uploaded photos, name, and order details are completely safe with us.
We use secure systems to protect your information and your data is used only to prepare and deliver your customized product.
Once your order is delivered, your photo and personal information are automatically deleted from our system within 3 days for safety and privacy.
We never share, reuse, or sell your personal data.
How can I track my order?
How can I track my order?
You can track your order from the “Track My Order” link available in the footer of our website.
Can I change the shipping or billing address?
Can I change the shipping or billing address?
Yes, you can update your shipping or billing address within 24 hours of placing the order.
Is my payment information safe with you?
Is my payment information safe with you?
Yes! All payments are processed through secure and trusted payment gateways using SSL encryption to ensure your data is safe.
What are the payment options available?
What are the payment options available?
We accept the following payment methods:
- UPI
- Debit / Credit Cards
- Net Banking
- Wallets
- Gift Cards
- Cash on Delivery (COD) – Available on selected orders
How many days do I have to return my order?
How many days do I have to return my order?
You can request a return within 7 days from the date of delivery.